Seems the @WMATA Twitter folks don’t like responding to people who also criticize the agency:
@wmata Does the Farragut West chiller supply any other stations (Farragut North perhaps)? So we know the full extent of the problem…
— FixWMATA (@FixWMATA) October 1, 2012
But… if you’re a WMATApologist…
@schuminweb That’s right, Ben. One chiller plant serves the three stations.
— @wmata (@wmata) October 3, 2012
Update: or work for a congressman…
Power of @twitter?Just Got a Call from @wmata headquarters in response to my tweets re: service, costs, etc.Now that’s customer service.
— Michael Shank (@Michael_Shank) October 4, 2012


